REFUND POLICY

Upwardly, LLC
Effective Date: January 1, 2026

1. 90-Day Money-Back Guarantee

Upwardly, LLC offers a 90-Day Money-Back Guarantee under the following conditions:

If, after the first 90 days of continuous paid service:

  • No credit accounts have been updated, corrected, removed, or improved and

  • Upwardly, LLC has completed all agreed-upon services and strategies in good faith and

  • The client has provided all required documentation and cooperation

Then the client may be eligible for:

  • A refund of up to two (2) months of subscription payments, or

  • Continued service at no additional cost until progress is achieved

Eligibility is determined at the sole discretion of Upwardly, LLC.

2. Non-Refundable Circumstances

Refunds will not be issued if:

  • The client fails to provide required documentation

  • The client independently disputes accounts during service

  • Progress is delayed due to creditor or bureau response timelines

  • The client initiates a chargeback

  • The client cancels before the 90-day evaluation period

3. How to Request a Refund

Refund requests must be submitted in writing to:

support@getupwardly.com

Requests must include the client’s full name, account email, subscription plan, and reason for request.

4. Billing Inquiries

All billing questions, payment issues, or invoice concerns should be directed to:

billing@getupwardly.com